Shipping policy

At SundarCusp, we are committed to delivering your Mice, Keyboards, and Headphones with reliability and care. This Shipping Policy outlines the terms and conditions for the shipment of your orders.

Shipping Method

We offer a single, standard shipping option for all orders placed on our website. This method ensures your items are processed and dispatched in a timely manner.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer, but we will notify you of any delays via the email address provided at checkout.

Shipping Time & Delivery

Once your order has been dispatched, standard shipping generally takes between 5–10 business days for delivery, depending on your location. Delivery times are estimates and not guaranteed; however, we strive to meet these timeframes.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the destination address. These charges will be clearly displayed at checkout before you complete your purchase. Please note that we do not offer free shipping on any orders.

Order Tracking

After your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package’s progress. You can use this information to check the status of your delivery at any time.

Shipping Address

Please ensure that your shipping address is accurate and complete at the time of purchase. SundarCusp is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at [email protected].

Lost or Damaged Items

If your package is lost in transit or arrives damaged, please reach out to our support team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund. For any shipping-related inquiries, email us at [email protected].

International Shipping

Currently, we only ship within the regions specified on our website. International shipping is not available at this time. If you are located outside our shipping zone, we apologize for the inconvenience.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us via email at [email protected]. We are here to help.